In case the products do not meet customers' requirements (regarding the size, the match with other furniture...), please contact us within 3 days from the delivery (sales receipt and delivery note is required) for exchange.
Customers can exchange to other at higher price, otherwise, the difference in amounts will not be refund.
The exchange is only applicable to furniture that are not in use or damage conditions and must be in their original package along with the original Receipt and Delivery Note.
Each Sales Receipt is allowed to chance once, any extra fees regarding the exchange is paid by the customers:
We are unable to accommodate Exchange for all items. Please note that the following items are not eligible:
- Products described as "Made to Order"
- Discounted items as "Final Sale", "Final Markdown" or any form of Clearance Sale
- Display items
No money refunded
We do not accept refunds in cash for products bought with vouchers.