{"id":75549,"date":"2025-03-29T19:57:54","date_gmt":"2025-03-29T12:57:54","guid":{"rendered":"http:\/\/casanha.test\/?page_id=72643"},"modified":"2025-03-29T19:57:54","modified_gmt":"2025-03-29T12:57:54","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/casanha.com\/en\/terms-and-conditions-2\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n

\u0110I\u1ec0U KHO\u1ea2N & \u0110I\u1ec0U KI\u1ec6N<\/h1>\n\n\n\n

Vui l\u00f2ng \u0111\u1ecdc th\u1eadt k\u1ef9 tr\u01b0\u1edbc khi ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n thanh to\u00e1n<\/h3>\n\n\n\n

1. B\u00e1o gi\u00e1<\/strong><\/h5>\n\n\n\n

CASANHA s\u1ebd g\u1eedi b\u00e1o gi\u00e1 theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00e1o gi\u00e1 c\u00f3 hi\u1ec7u l\u1ef1c trong 30 ng\u00e0y tr\u1eeb phi c\u00f3 l\u1ed7i ho\u1eb7c thi\u1ebfu s\u00f3t.<\/p>\n\n\n\n

2. M\u00e0u s\u1eafc<\/strong><\/h5>\n\n\n\n

Ch\u00fang t\u00f4i c\u1ed1 g\u1eafng \u0111\u1ea3m b\u1ea3o m\u00e0u s\u1eafc \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n ch\u00ednh x\u00e1c nh\u1ea5t c\u00f3 th\u1ec3, tuy nhi\u00ean qu\u00fd kh\u00e1ch n\u00ean l\u01b0u \u00fd m\u00e0u s\u1eafc c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o \u00e1nh s\u00e1ng khu v\u1ef1c tr\u01b0ng b\u00e0y v\u00e0 tr\u00ean m\u00e0n h\u00ecnh thi\u1ebft b\u1ecb \u0111i\u1ec7n t\u1eed.<\/p>\n\n\n\n

Trong tr\u01b0\u1eddng h\u1ee3p c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c l\u00e0m th\u1ee7 c\u00f4ng ho\u1eb7c l\u00e0m t\u1eeb nguy\u00ean v\u1eadt li\u1ec7u t\u1ef1 nhi\u00ean, th\u00ec nh\u1eefng s\u1ea3n ph\u1ea9m n\u00e0y c\u00f3 th\u1ec3 bi\u1ebfn \u0111\u1ed5i nh\u1ecf so v\u1edbi h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m. \u0110i\u1ec1u n\u00e0y \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u1eb7c \u0111i\u1ec3m ri\u00eang c\u1ee7a s\u1ea3n ph\u1ea9m, kh\u00f4ng \u0111\u01b0\u1ee3c t\u00ednh v\u00e0o s\u1ea3n ph\u1ea9m l\u1ed7i.<\/p>\n\n\n\n

3. \u0110i\u1ec1u kho\u1ea3n v\u1ec1 \u0110\u01a1n \u0111\u1eb7t h\u00e0ng<\/strong><\/h5>\n\n\n\n

Khi qu\u00fd kh\u00e1ch x\u00e1c nh\u1eadn mua h\u00e0ng sau khi b\u00e1o gi\u00e1 b\u1eb1ng email, tin nh\u1eafn ho\u1eb7c qua k\u00fd nh\u1eadn, ch\u00fang t\u00f4i s\u1ebd l\u00e0m \u0111\u01a1n \u0111\u1eb7t h\u00e0ng v\u00e0 qu\u00fd kh\u00e1ch s\u1ebd ti\u1ebfn h\u00e0nh \u0111\u1eb7t c\u1ecdc 50% gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng<\/strong>.<\/p>\n\n\n\n

CASANHA s\u1ebd gi\u1eef h\u00e0ng trong v\u00f2ng 30 ng\u00e0y t\u00ednh t\u1eeb th\u1eddi \u0111i\u1ec3m qu\u00fd kh\u00e1ch \u0111\u1eb7t c\u1ecdc. N\u1ebfu sau 30 ng\u00e0y qu\u00fd kh\u00e1ch kh\u00f4ng li\u00ean l\u1ea1c \u0111\u1ec3 thanh to\u00e1n \u0111\u1ee7 s\u1ed1 ti\u1ec1n c\u00f2n l\u1ea1i c\u1ee7a \u0111\u01a1n h\u00e0ng, ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n b\u00e1n s\u1ea3n ph\u1ea9m n\u00e0y m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o v\u00e0 kh\u00f4ng ho\u00e0n ti\u1ec1n l\u1ea1i. Ch\u00fang t\u00f4i s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 v\u00e0 nh\u1eafc nh\u1edf qu\u00fd kh\u00e1ch 3 \u2013 4 ng\u00e0y tr\u01b0\u1edbc khi \u0111\u1ebfn h\u1ea1n.<\/p>\n\n\n\n

Ch\u00fang t\u00f4i nh\u1eadn \u0111\u1eb7t \u0111\u1ed5i m\u00e0u v\u1ea3i v\u00e0 k\u00edch th\u01b0\u1edbc cho c\u00e1c s\u1ea3n ph\u1ea9m sofa v\u00e0 gh\u1ebf b\u1ecdc v\u1ea3i (theo catalogue). Kh\u00f4ng ho\u00e0n l\u1ea1i ti\u1ec1n<\/p>\n\n\n\n

4. Ho\u00e0n v\u00e0 H\u1ee7y v\u00e0 \u0110\u1ed5i h\u00e0ng<\/strong><\/h5>\n\n\n\n

Trong tr\u01b0\u1eddng h\u1ee3p qu\u00fd kh\u00e1ch thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh v\u00e0 mu\u1ed1n h\u1ee7y \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i trong v\u00f2ng 48h k\u1ec3 t\u1eeb khi x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng. B\u1ea5t k\u00ec s\u1ef1 thay \u0111\u1ed5i n\u00e0o sau 96h \u0111\u1ec1u kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn. Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 h\u1ee7y \u0111\u01a1n h\u00e0ng trong v\u00f2ng 96 gi\u1edd t\u1eeb l\u00fac \u0111\u1eb7t h\u00e0ng. C\u00e1c kho\u1ea3n thanh to\u00e1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 l\u1ea1i v\u1edbi m\u1ee9c ph\u00ed \u00edt nh\u1ea5t l\u00e0 500.000 \u0111\u1ed3ng. Ngo\u00e0i ra, c\u00e1c v\u1ea5n \u0111\u1ec1 h\u1ee7y \u0111\u01a1n h\u00e0ng sau th\u1eddi gian 48 gi\u1edd n\u00e0y s\u1ebd t\u00ednh ph\u00ed 30% tr\u00ean s\u1ea3n ph\u1ea9m h\u1ee7y.<\/p>\n\n\n\n

Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng (v\u1ec1 k\u00edch c\u1ee1 ho\u1eb7c s\u1ef1 h\u00f2a h\u1ee3p v\u1edbi s\u1ea3n ph\u1ea9m kh\u00e1c trong nh\u00e0), vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i trong v\u00f2ng 3 <\/strong>ng\u00e0y t\u00ednh t\u1eeb ng\u00e0y giao h\u00e0ng (ph\u1ea3i c\u00f3 h\u00f3a \u0111\u01a1n b\u00e1n h\u00e0ng v\u00e0 phi\u1ebfu giao \u2013 nh\u1eadn h\u00e0ng). Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c cao h\u01a1n, n\u1ebfu \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m gi\u00e1 th\u1ea5p h\u01a1n, ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ho\u00e0n l\u1ea1i s\u1ed1 ti\u1ec1n ch\u00eanh l\u1ec7ch.<\/p>\n\n\n\n

\u0110\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p thanh to\u00e1n ch\u1ecdn h\u00ecnh th\u1ee9c tr\u1ea3 g\u00f3p th\u00ec \u00e1p d\u1ee5ng \u0111\u1ed3ng th\u1eddi \u0111i\u1ec1u kho\u1ea3n thanh to\u00e1n tr\u1ea3 g\u00f3p hi\u1ec7n h\u00e0nh v\u00e0 kh\u00f4ng \u00e1p d\u1ee5ng ho\u00e0n ti\u1ec1n, h\u1ee7y \u0111\u01a1n h\u00e0ng khi thanh to\u00e1n b\u1eb1ng h\u00ecnh th\u1ee9c tr\u1ea3 g\u00f3p.<\/p>\n\n\n\n

Ch\u00fang t\u00f4i ch\u1ec9 \u00e1p d\u1ee5ng \u0111\u1ed5i h\u00e0ng \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ed3 n\u1ed9i th\u1ea5t ch\u01b0a qua s\u1eed d\u1ee5ng ho\u1eb7c kh\u00f4ng b\u1ecb h\u01b0 h\u1ecfng, v\u00e0 ph\u1ea3i c\u00f2n nguy\u00ean bao b\u00ec k\u00e8m theo h\u00f3a \u0111\u01a1n g\u1ed1c v\u00e0 phi\u1ebfu giao \u2013 nh\u1eadn h\u00e0ng.<\/p>\n\n\n\n

M\u1ed7i \u0111\u01a1n h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i 01 (m\u1ed9t) l\u1ea7n b\u1ea5t k\u00ec, chi ph\u00ed ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh \u0111\u1ed5i tr\u1ea3 h\u00e0ng s\u1ebd do kh\u00e1ch h\u00e0ng ch\u1ecbu. Ch\u00fang t\u00f4i kh\u00f4ng th\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed5i t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m. Xin l\u01b0u \u00fd r\u1eb1ng c\u00e1c s\u1ea3n ph\u1ea9m sau s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i:<\/p>\n\n\n\n

    \n
  • S\u1ea3n ph\u1ea9m \u0111\u1eb7t theo y\u00eau c\u1ea7u;<\/li>\n\n\n\n
  • S\u1ea3n ph\u1ea9m gi\u1ea3m gi\u00e1 trong ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i trong n\u0103m bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u201cFinal Sale\u201d, \u201cFinal Markdown\u201d ho\u1eb7c Clearance Sale;<\/li>\n\n\n\n
  • S\u1ea3n ph\u1ea9m tr\u01b0ng b\u00e0y<\/li>\n<\/ul>\n\n\n\n

    – Kh\u00f4ng ho\u00e0n l\u1ea1i ti\u1ec1n.<\/strong><\/h3>\n\n\n\n

    Ch\u00fang t\u00f4i kh\u00f4ng ho\u00e0n ti\u1ec1n th\u1eeba cho nh\u1eefng s\u1ea3n ph\u1ea9m mua b\u1eb1ng Voucher.<\/p>\n\n\n\n

    5. H\u00ecnh th\u1ee9c thanh to\u00e1n: <\/strong>Ch\u00fang t\u00f4i ch\u1ea5p nh\u1eadn c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n sau:<\/h5>\n\n\n\n
    \ud83d\uddf9  Ti\u1ec1n m\u1eb7t<\/td>\ud83d\uddf9 Th\u1ebb Visa\/ Mastercard<\/td>\ud83d\uddf9 Chuy\u1ec3n kho\u1ea3n<\/td>\ud83d\uddf9 Tr\u1ea3 g\u00f3p<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    Th\u00f4ng tin Chuy\u1ec3n kho\u1ea3n<\/strong><\/p>\n\n\n\n

    T\u00ean t\u00e0i kho\u1ea3n: C\u00d4NG TY TNHH CASANHA<\/em><\/strong> S\u1ed1 t\u00e0i kho\u1ea3n : 0860109519860001<\/strong><\/em><\/p>\n\n\n\n

    Ng\u00e2n h\u00e0ng : Ng\u00e2n h\u00e0ng TMCP S\u00e0i G\u00f2n<\/strong><\/em> – CN B\u00ecnh D\u01b0\u01a1ng,<\/em><\/strong> t\u1ec9nh B\u00ecnh D\u01b0\u01a1ng<\/p>\n\n\n\n

    N\u1ed9i dung chuy\u1ec3n kho\u1ea3n: [T\u00ean Kh\u00e1ch h\u00e0ng] [S\u1ed1 \u0111i\u1ec7n tho\u1ea1i] Thanh to\u00e1n cho \u0111\u01a1n h\u00e0ng s\u1ed1 [ ]<\/strong><\/p>\n\n\n\n

    S\u1ed1 ti\u1ec1n c\u00f2n l\u1ea1i (n\u1ebfu c\u00f3) ph\u1ea3i \u0111\u01b0\u1ee3c thanh to\u00e1n \u0111\u1ee7 gi\u00e1 tr\u1ecb c\u1ee7a \u0111\u01a1n h\u00e0ng ngay khi giao \u2013 nh\u1eadn h\u00e0ng. Trong tr\u01b0\u1eddng h\u1ee3p qu\u00fd kh\u00e1ch kh\u00f4ng thanh to\u00e1n \u0111\u00fang h\u1ea1n, ch\u00fang t\u00f4i s\u1ebd g\u1eedi th\u00f4ng b\u00e1o nh\u1eafc nh\u1edf v\u00e0 qu\u00fd kh\u00e1ch ph\u1ea3i tr\u1ea3 th\u00eam chi ph\u00ed cho vi\u1ec7c thanh to\u00e1n mu\u1ed9n n\u00e0y.<\/p>\n\n\n\n

    6. \u0110i\u1ec1u kho\u1ea3n v\u1ec1 Giao \u2013 Nh\u1eadn h\u00e0ng<\/strong><\/h5>\n\n\n\n

    a) Ph\u01b0\u01a1ng th\u1ee9c v\u00e0 chi ph\u00ed v\u1eadn chuy\u1ec3n<\/strong><\/p>\n\n\n\n

    Khi s\u1ea3n ph\u1ea9m c\u00f3 s\u1eb5n, qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u1ebfn nh\u1eadn h\u00e0ng b\u1ea5t c\u1ee9 l\u00fac n\u00e0o.<\/p>\n\n\n\n

    Trong tr\u01b0\u1eddng h\u1ee3p qu\u00fd kh\u00e1ch kh\u00f4ng th\u1ec3 nh\u1eadn h\u00e0ng ngay sau khi mua, ho\u1eb7c s\u1ea3n ph\u1ea9m (qu\u00fd kh\u00e1ch ch\u1ecdn) kh\u00f4ng c\u00f3 s\u1eb5n th\u00ec qu\u00fd kh\u00e1ch c\u00f3 60 ng\u00e0y \u0111\u1ebfn nh\u1eadn ho\u1eb7c y\u00eau c\u1ea7u giao h\u00e0ng \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m n\u1ed9i th\u1ea5t th\u00f4ng th\u01b0\u1eddng v\u00e0 90 ng\u00e0y \u0111\u1ed1i v\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng c\u00f3 s\u1ea3n ph\u1ea9m sofa ho\u1eb7c b\u00e0n gh\u1ebf \u0111\u1eb7t h\u00e0ng theo y\u00eau c\u1ea7u.<\/p>\n\n\n\n

    Trong tr\u01b0\u1eddng h\u1ee3p Qu\u00fd kh\u00e1ch kh\u00f4ng nh\u1eadn h\u00e0ng trong v\u00f2ng 90 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y giao h\u00e0ng \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn b\u1edfi Qu\u00fd kh\u00e1ch v\u00e0 CASANHA, Qu\u00fd kh\u00e1ch s\u1ebd b\u1ecb t\u00ednh ph\u00ed l\u01b0u kho theo c\u00f4ng th\u1ee9c: 1% x gi\u00e1 tr\u1ecb h\u00e0ng\/th\u00e1ng t\u00ednh t\u1eeb ng\u00e0y th\u1ee9 91. Tr\u1eeb tr\u01b0\u1eddng h\u1ee3p Qu\u00fd kh\u00e1ch \u0111\u00e3 thanh to\u00e1n 100% gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng.<\/p>\n\n\n\n

    Xin l\u01b0u \u00fd r\u1eb1ng qu\u00fd kh\u00e1ch c\u00f3 tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m v\u1eeba v\u1edbi c\u1eeda ra v\u00e0o, c\u1ea7u thang ho\u1eb7c thang m\u00e1y tr\u01b0\u1edbc khi \u0111\u1eb7t h\u00e0ng. K\u00edch th\u01b0\u1edbc c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c tr\u00ecnh b\u00e0y r\u00f5 r\u00e0ng \u1edf b\u1ea3ng gi\u00e1 s\u1ea3n ph\u1ea9m.<\/p>\n\n\n\n

    N\u1ebfu trong tr\u01b0\u1eddng h\u1ee3p qu\u00fd kh\u00e1ch y\u00eau c\u1ea7u giao h\u00e0ng v\u00e0o nh\u1eefng khu v\u1ef1c kh\u00f4ng c\u00f3 thang m\u00e1y h\u1ed7 tr\u1ee3, ph\u1ea3i v\u1eadn chuy\u1ec3n b\u1eb1ng thang b\u1ed9, ch\u00fang t\u00f4i s\u1ebd y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng tr\u1ea3 th\u00eam kho\u1ea3n chi ph\u00ed cho m\u1ed7i s\u1ea3n ph\u1ea9m \u1edf m\u1ee9c t\u1ed1i \u0111a l\u00e0 10 t\u1ea7ng. N\u1ebfu s\u1ed1 t\u1ea7ng cao h\u01a1n th\u00ec s\u1ed1 ti\u1ec1n s\u1ebd t\u0103ng l\u00ean cao h\u01a1n v\u00e0 kho\u1ea3n ti\u1ec1n n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e0m ph\u00e1n v\u1edbi \u0111\u1ed1i t\u00e1c giao h\u00e0ng (b\u00ean th\u1ee9 ba).<\/p>\n\n\n\n

    T\u1ea5t c\u1ea3 chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c \u0111\u1eadu \u0111\u1ed7 xe, s\u1eed d\u1ee5ng thang m\u00e1y \u1edf t\u00f2a nh\u00e0 \u0111\u1ec1u do kh\u00e1ch h\u00e0ng ch\u1ecbu.<\/p>\n\n\n\n

    b) \u0110i\u1ec1u kho\u1ea3n giao h\u00e0ng v\u00e0 l\u1eafp \u0111\u1eb7t<\/strong><\/h6>\n\n\n\n

    H\u00e0ng h\u00f3a c\u1ee7a ch\u00fang t\u00f4i lu\u00f4n \u0111\u01b0\u1ee3c ki\u1ec3m tra k\u0129 c\u00e0ng tr\u01b0\u1edbc khi v\u1eadn chuy\u1ec3n. Tuy nhi\u00ean, n\u1ebfu c\u00f3 l\u1ed7i x\u1ea3y ra trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean l\u1ea1c v\u1edbi ch\u00fang t\u00f4i trong v\u00f2ng 24 gi\u1edd t\u00ednh t\u1eeb th\u1eddi \u0111i\u1ec3m giao h\u00e0ng.<\/p>\n\n\n\n

    D\u1ecbch v\u1ee5 giao h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i ch\u1ec9 bao g\u1ed3m l\u1eafp r\u00e1p h\u00e0ng, kh\u00f4ng bao g\u1ed3m khoan l\u1eafp r\u00e1p nh\u1eefng s\u1ea3n ph\u1ea9m treo t\u01b0\u1eddng. Trong tr\u01b0\u1eddng h\u1ee3p qu\u00fd kh\u00e1ch y\u00eau c\u1ea7u d\u1ecbch v\u1ee5 kh\u00e1c ngo\u00e0i giao h\u00e0ng, ch\u00fang t\u00f4i s\u1ebd y\u00eau c\u1ea7u tr\u1ea3 th\u00eam ph\u00ed.<\/p>\n\n\n\n

    Nh\u00e2n vi\u00ean giao h\u00e0ng v\u00e0 l\u1eafp \u0111\u1eb7t c\u1ee7a CASANHA s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00e1c thi\u1ec7t h\u1ea1i g\u00e2y ra do vi\u1ec7c l\u1eafp c\u00e1c s\u1ea3n ph\u1ea9m tr\u00ean t\u01b0\u1eddng \/ tr\u1ea7n nh\u00e0 theo y\u00eau c\u1ea7u c\u1ee7a Qu\u00fd kh\u00e1ch.<\/p>\n\n\n\n

    Qu\u00fd kh\u00e1ch vui l\u00f2ng ki\u1ec3m tra s\u1ea3n ph\u1ea9m \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o giao h\u00e0ng \u0111\u1ea7y \u0111\u1ee7 v\u00e0 \u0111\u00fang. T\u1ea5t c\u1ea3 c\u00e1c khi\u1ebfu n\u1ea1i v\u1ec1 h\u00e0ng thi\u1ebfu, h\u00e0ng h\u01b0, h\u00e0ng b\u1ecb l\u1ed7i ph\u1ea3i \u0111\u01b0\u1ee3c b\u00e1o ngay v\u00e0 ghi r\u00f5 trong bi\u00ean b\u1ea3n giao nh\u1eadn h\u00e0ng. Qu\u00fd kh\u00e1ch vui l\u00f2ng ch\u1eafc ch\u1eafn \u0111\u00e3 ki\u1ec3m tra k\u1ef9 s\u1ea3n ph\u1ea9m tr\u01b0\u1edbc khi k\u00fd v\u00e0o bi\u00ean b\u1ea3n giao nh\u1eadn h\u00e0ng. M\u1ecdi khi\u1ebfu n\u1ea1i sau khi nh\u00e2n vi\u00ean ch\u00fang t\u00f4i r\u1eddi kh\u1ecfi nh\u00e0 Qu\u00fd kh\u00e1ch s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn.<\/p>\n\n\n\n

    N\u1ebfu s\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00e1o r\u1eddi v\u00e0 l\u1eafp \u0111\u1eb7t khi giao h\u00e0ng th\u00ec n\u00f3 thu\u1ed9c quy\u1ec1n s\u1edf h\u1eefu c\u1ee7a kh\u00e1ch h\u00e0ng, s\u1ebd kh\u00f4ng c\u00f3 b\u1ea5t k\u00ec thay \u0111\u1ed5i v\u1ec1 \u0111\u1ed5i, tr\u1ea3 h\u00e0ng n\u00e0o sau th\u1eddi \u0111i\u1ec3m n\u00e0y (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p h\u00e0ng l\u1ed7i k\u1ef9 thu\u1eadt do nh\u00e0 s\u1ea3n xu\u1ea5t).<\/p>\n\n\n\n

    c) Th\u1eddi gian giao h\u00e0ng<\/strong><\/h6>\n\n\n\n

    N\u1ebfu qu\u00fd kh\u00e1ch mu\u1ed1n giao h\u00e0ng \u1edf nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m kh\u00e1c nhau cho c\u00e1c s\u1ea3n ph\u1ea9m trong c\u00f9ng \u0111\u01a1n h\u00e0ng, qu\u00fd kh\u00e1ch s\u1ebd ph\u1ea3i tr\u1ea3 th\u00eam ph\u00ed cho m\u1ed7i \u0111\u1ecba \u0111i\u1ec3m c\u00f3 t\u1ed5ng s\u1ed1 l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m gi\u00e1 tr\u1ecb d\u01b0\u1edbi 10,000,000\u0111.<\/p>\n\n\n\n

    Ch\u00fang t\u00f4i s\u1ebd s\u1eafp x\u1ebfp l\u1ecbch giao h\u00e0ng sao cho thu\u1eadn ti\u1ec7n v\u1edbi qu\u00fd kh\u00e1ch v\u00e0 d\u1ef1a tr\u00ean l\u1ecbch tr\u00ecnh giao h\u00e0ng c\u1ee7a ng\u00e0y. Khi ng\u00e0y giao h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ed3ng \u00fd b\u1edfi hai b\u00ean qua \u0111i\u1ec7n tho\u1ea1i, tin nh\u1eafn,v\u0103n b\u1ea3n, email, Qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 chuy\u1ec3n ng\u00e0y giao h\u00e0ng m\u1ed9t l\u1ea7n. N\u1ebfu Qu\u00fd kh\u00e1ch ti\u1ebfp t\u1ee5c \u0111\u1ed5i ng\u00e0y giao l\u1ea7n th\u1ee9 hai, th\u00ec ng\u00e0y giao h\u00e0ng s\u1ebd do CASANHA s\u1eafp x\u1ebfp t\u00f9y thu\u1ed9c v\u00e0o l\u1ed9 tr\u00ecnh thu\u1eadn ti\u1ec7n c\u1ee7a CASANHA.<\/p>\n\n\n\n

    7. B\u1ea3o h\u00e0nh<\/strong><\/h5>\n\n\n\n

    CASANHA \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh 12 th\u00e1ng \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 \u0111\u1ed3 n\u1ed9i th\u1ea5t v\u00e0 1 th\u00e1ng \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m trang tr\u00ed. B\u1ea3o h\u00e0nh ch\u1ec9 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u1edbi s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do l\u1ed7i c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t. Kh\u00f4ng bao g\u1ed3m b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i sau khi mua, ho\u1eb7c khi\u1ebfm khuy\u1ebft v\u00e0 h\u01b0 h\u1ecfng do s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng v\u00e0 b\u1ea3o qu\u1ea3n \u0111\u00fang c\u00e1ch, \u0111\u1ed1m b\u1ea9n tr\u00ean s\u1ea3n ph\u1ea9m do n\u01b0\u1edbc, r\u01b0\u1ee3u, d\u1ea7u\u2026<\/p>\n\n\n\n

    Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i b\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o qu\u1ea3n v\u00e0 s\u1eed d\u1ee5ng \u0111\u00fang c\u00e1ch. Kh\u00f4ng \u00e1p d\u1ee5ng b\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m gi\u1ea3m gi\u00e1.<\/p>\n\n\n\n

    Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh c\u00f3 hi\u1ec7u l\u1ef1c t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng v\u00e0 ch\u1ec9 ch\u1ea5p nh\u1eadn h\u00f3a \u0111\u01a1n g\u1ed1c.<\/p>\n\n\n\n

    Do quy tr\u00ecnh s\u1ea3n xu\u1ea5t th\u1ee7 c\u00f4ng v\u00e0 \u0111\u1eb7c t\u00ednh t\u1ef1 nhi\u00ean c\u1ee7a ch\u1ea5t li\u1ec7u (g\u1ed7, b\u00ea t\u00f4ng), s\u1ea3n ph\u1ea9m s\u1ebd c\u00f3 s\u1ef1 ch\u00eanh l\u1ec7ch kh\u00f4ng \u0111\u00e1ng k\u1ec3 v\u1ec1 m\u00e0u s\u1eafc v\u00e0 v\u00e2n g\u1ed7 t\u1ef1 nhi\u00ean mang l\u1ea1i cho s\u1ea3n ph\u1ea9m c\u1ee7a b\u1ea1n v\u1ebb ngo\u00e0i \u0111\u1eb7c tr\u01b0ng, \u0111i\u1ec1u n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c coi l\u00e0 khuy\u1ebft \u0111i\u1ec3m hay l\u1ed7i s\u1ea3n ph\u1ea9m.<\/p>\n\n\n\n

    8. H\u00f3a \u0111\u01a1n Gi\u00e1 tr\u1ecb Gia t\u0103ng<\/strong><\/h5>\n\n\n\n

    Ph\u1ea3i \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u tr\u01b0\u1edbc 19h v\u00e0o ng\u00e0y mua h\u00e0ng.<\/p>\n\n\n\n

    S\u1ed1 ti\u1ec1n xu\u1ea5t h\u00f3a \u0111\u01a1n: T\u1ed5ng c\u1ed9ng \u2013 ph\u00ed giao h\u00e0ng \u2013 \u0111i\u1ec3m s\u1eed d\u1ee5ng \u2013 gi\u00e1 tr\u1ecb h\u00e0ng b\u1ecb tr\u1ea3 l\u1ea1i<\/p>\n\n\n\n

    9. \u0110i\u1ec1u kho\u1ea3n v\u1ec1 Quy\u1ec1n s\u1ee1 h\u1eefu<\/strong><\/h5>\n\n\n\n

    CASANHA c\u00f3 quy\u1ec1n s\u1edf h\u1eefu m\u00f3n h\u00e0ng cho \u0111\u1ebfn khi Qu\u00fd kh\u00e1ch thanh to\u00e1n h\u1ebft t\u1ed5ng gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng. Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n gi\u1eef l\u1ea1i h\u00e0ng h\u00f3a n\u1ebfu ch\u01b0a nh\u1eadn \u0111\u1ee7 thanh to\u00e1n v\u00e0 kh\u00f4ng ho\u00e0n tr\u1ea3 ti\u1ec1n \u0111\u1eb7t c\u1ecdc. Sau 3 th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y \u0111\u1eb7t h\u00e0ng ch\u00ednh th\u1ee9c, n\u1ebfu qu\u00fd kh\u00e1ch kh\u00f4ng l\u1ea5y h\u00e0ng, \u0111\u01a1n h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c h\u1ee7y v\u00e0 CASANHA nh\u1eadn l\u1ea1i quy\u1ec1n s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m c\u1ee7a to\u00e0n b\u1ed9 \u0111\u01a1n h\u00e0ng. Kho\u1ea3n ti\u1ec1n \u0111\u1eb7t c\u1ecdc s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p.<\/p>\n\n\n\n

    \u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng m\u00e0 kh\u00e1ch s\u1eed d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c \u0111\u1eb7t c\u1ecdc\/ thanh to\u00e1n b\u1eb1ng POS, ng\u00e2n h\u00e0ng s\u1ebd thu ph\u00ed c\u1ed1 \u0111\u1ecbnh 3.3% v\u00e0 CASANHA lu\u00f4n h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng ph\u1ea7n ph\u00ed n\u00e0y. Tuy nhi\u00ean, khi x\u1ea3y ra tr\u01b0\u1eddng h\u1ee3p ph\u1ea3i ho\u00e0n tr\u1ea3 m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n c\u1ee7a \u0111\u01a1n h\u00e0ng \u0111\u00f3, kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3i ch\u1ecbu ph\u00ed 3.3% ho\u00e0n tr\u1ea3 n\u00e0y.<\/p>\n\n\n\n

    Vui l\u00f2ng \u0111\u1ecdc k\u1ef9 \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n. Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, quy\u1ebft \u0111\u1ecbnh c\u1ee7a CASANHA l\u00e0 quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng.<\/em><\/strong><\/p>\n\n\n\n

    Updated May 4, 2022.<\/strong><\/p>\n\n\n\n

    Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn<\/strong><\/td>Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong><\/td><\/tr>
    T\u00f4i \u0111\u1ed3ng \u00fd v\u1edbi \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a c\u1eeda h\u00e0ng.<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

    \u0110I\u1ec0U KHO\u1ea2N & \u0110I\u1ec0U KI\u1ec6N Vui l\u00f2ng \u0111\u1ecdc th\u1eadt k\u1ef9 tr\u01b0\u1edbc khi ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n thanh<\/p>\n","protected":false},"author":1874,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-75549","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions - Casanha<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/casanha.com\/en\/terms-and-conditions-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Casanha\" \/>\n<meta property=\"og:description\" content=\"\u0110I\u1ec0U KHO\u1ea2N & \u0110I\u1ec0U KI\u1ec6N Vui l\u00f2ng \u0111\u1ecdc th\u1eadt k\u1ef9 tr\u01b0\u1edbc khi ho\u00e0n t\u1ea5t \u0111\u01a1n h\u00e0ng v\u00e0 th\u1ef1c hi\u1ec7n thanh\" \/>\n<meta property=\"og:url\" content=\"https:\/\/casanha.com\/en\/terms-and-conditions-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Casanha\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CasanhaHome\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/casanha.com\/en\/terms-and-conditions-2\/\",\"url\":\"https:\/\/casanha.com\/en\/terms-and-conditions-2\/\",\"name\":\"Terms and Conditions - 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